sidni Casino & Sportsbook Data Care

This page describes what we collect when you use sidni and how we keep that data protected. We process personal information such as your email, account details, payment records, and game history only to provide our casino, sportsbook, live-dealer, and esports services where local law permits.

Our privacy commitment centres on transparency: we explain which data we need, why we need it, who may see it, and what choices you have. We do not sell your information to advertisers. We do not share game history with third parties unless we are legally required to do so. We do use third-party payment processors, identity-verification services, and support tools, and we disclose those relationships on this page.

We keep data secure using standard encryption practices. Our servers may sit outside your jurisdiction, so your data may be processed or stored in locations other than Indonesia. We comply with applicable data-protection rules in supported regions and apply consistent security standards across all sidni operations.

What we collect and why

We collect your email address, phone number, full name, identity document details, and address information to verify your account and comply with anti-money-laundering rules. This information is required before you can deposit funds or withdraw winnings on sidni. We use it only for account verification, legal compliance, and account recovery if you lose access.

We collect payment information such as your bank account name, payment-app user ID, or card details when you deposit or withdraw. We do not store full card numbers on our servers; payment processors such as DANAe-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet handle payment data directly. We keep a record of transaction amounts, dates, and status only.

We collect gameplay data such as your slot session history, game selections, bet amounts, and result times. We use this data to produce your account statements, calculate any promotional eligibility, investigate disputes, and maintain audit logs. We also use it to detect abuse patterns, such as automated play or duplicate accounts.

Our data collection on sidni

  • Email, phone, name, identity document, and address for account verification and legal compliance.
  • Payment records (amounts, dates, status) from your preferred channel (mobile banking, local payment, online payment, etc.).
  • Game history, bet amounts, and session times for your account statements and dispute resolution.
  • Device information and browser type to monitor platform security and detect abuse.
  • Support chat logs when you contact our team for help with accounts, payments, or rules.

We may collect your IP address and browser information to identify suspicious login attempts, prevent fraud, and ensure platform security. We do not use this data for marketing or tracking across other websites.

Our sidni data use and third-party partners

We use your information to operate sidni services, verify your account, process payments, and respond to your support requests. Our support team in English and Indonesian may view your account details, game history, and payment records during business hours when you contact us about account recovery, withdrawal status, or rule questions for Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, blackjack, roulette, baccarat, Dragon Tiger, Mobile Legends, Free Fire, or PUBG Mobile.

We use third-party identity-verification providers to confirm your KYC documents. These providers may store a copy of your identity image and personal details for verification audit purposes. We also work with payment processors, bank networks, and fraud-detection services who see transaction amounts, dates, and your registered payment name to prevent theft and comply with financial regulations.

We may disclose your information to legal authorities, law-enforcement agencies, or regulators if we are required to do so by law or court order. We will not voluntarily hand over your data to a third party without legal compulsion or your written consent.

Our servers and data storage may be located outside Indonesia, including in countries such as Jakarta region partners and international cloud providers. Your data may be processed or backed up in these locations. We apply the same security standards in all locations and do not permit third-party access without legal obligation.

We do not use cookies to track your browsing across other websites. Our cookies on sidni serve only to maintain your login session and remember your language preference. You may disable cookies in your browser, though this may affect sidni features such as auto-login.

Your rights and contact on sidni

You have the right to request a copy of your personal data held by us. You may ask us to update, correct, or delete your information, subject to legal retention requirements. You may also withdraw consent for certain data uses, though this may affect your ability to use sidni services.

To exercise these rights or to report a data concern, contact our support team through your sidni account or email the address published in our legal noticeWe will respond within a reasonable timeframe and explain any limitations based on legal requirements or account status.

We may update this privacy policy when our data practices change or when local laws require it. We will notify you of material changes through your account dashboard or email. Your continued use of sidni after a policy update means you accept the new terms.

Our services are available only where local law permits. Users in SurabayaBandung, Medan, Semarang, and other supported jurisdictions are responsible for verifying that our data practices comply with their own region's privacy laws. We do not offer our services in jurisdictions where data-protection or gambling regulations prohibit our operations.

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